returns

At Hibiscus Tiger, we prioritise customer satisfaction and stand behind the quality of our products. However, due to the intimate nature of our items, we do not offer exchanges for change of mind.

We understand that occasionally a product may not meet your expectations or
fit perfectly. In such cases, please contact our customer support team within ana.hibiscustiger@gmail.com 5 days after receiving your order.

We are committed to addressing any concerns and ensuring your satisfaction.
If the product received is defective or damaged upon arrival, we will gladly offer a replacement or refund. Please provide photographic evidence of the issue along with your request.

For hygiene reasons, we cannot accept returns on items that have been worn or
used. However, if the product is unused and in its original condition, we may consider offering a refund at our discretion.

To initiate a return or discuss any concerns, please reach out to our customer support team at ana.hibiscustiger@gmail.com. 

We are here to assist you and make your experience with Hibiscus Tiger as enjoyable as possible.

Thank you for choosing your Leather Accessories at Hibiscus Tiger.

Your satisfaction is our priority.